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Your industry type
Manufacturing
Banking and finance
Sales and marketing
Services (hotel, restaurant, technical & non technical)
Supply chain or retails
Professional (lawyer, doctor, engineers, IT and others)
Government or education

Please select the survey answer in the following questionnaires
5 is definitely agree， 4 is agree， 3 is neutral， 2 is disagree， 1 is never

1. Your organization pride itself on being efficient.
1 2 3 4 5
2. People of your company generally just do things without much energy.
1 2 3 4 5
3. You have great confident that your customers will continue to do business with your company.
1 2 3 4 5
4. The people of your company generally give it their all which make this company different from the others in the industry.
1 2 3 4 5
5. Your company has continually been improving staff benefits and welfare in the past three years.
1 2 3 4 5
6. Records of customers’ feedback are disseminated throughout the company.
1 2 3 4 5
7. Your customers always recommend their friends to buy from your company.
1 2 3 4 5
8. The ratio of the revenue earned per employees in your company has been increasing over the past three years.
1 2 3 4 5
9. Your company thrives on focusing the most positive business and value-added services in the industry.
1 2 3 4 5
10. Most of the people in your company consistently perform at their best.
1 2 3 4 5
11. Your company supports the development of creative ideas and new products.
1 2 3 4 5
12. Your company capitalize on customers wants and needs by continually striving to satisfy them.
1 2 3 4 5
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